Scope
Steps to check the total usage for messages sent from Messenger.
Instructions
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Go to Metrics > Usage Report.
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In the From and To field at the top, Open the calendar pop-up to select the period that you want the Usage Report to cover > Go.
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This shows a table with the following list of data:
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Date: The date that the messages were sent.
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Xpressions Count: The number of Xpressions sent.
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Email Count: The number of emails sent.
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SMS Count: The number of SMS sent.
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SMS Units: The number of units those messages were worth
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SMS Cost: The charge of SMS sent, based on the number of SMS Units.
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Voice Seconds (Mobile): The length of a Voice message left on a message
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Voice Seconds (Landline): The length of a Voice message left on a landline.
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At the bottom of the page are the Totals for each data column.
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Click Export to Excel to open a spreadsheet with a copy of the data that you can save and send to others.