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Messenger: Check the Usage Report

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Article Details
Instructions to see the total number for messages via SMS, Email, Xpressions and Voice.
Information

Scope

Steps to check the total usage for messages sent from Messenger.

Instructions

  1. Go to Metrics > Usage Report.

  2. In the From and To field at the top, Open the calendar pop-up to select the period that you want the Usage Report to cover > Go.

  3. This shows a table with the following list of data:

    • Date: The date that the messages were sent.

    • Xpressions Count: The number of Xpressions sent.

    • Email Count: The number of emails sent.

    • SMS Count: The number of SMS sent.

    • SMS Units: The number of units those messages were worth

    • SMS Cost: The charge of SMS sent, based on the number of SMS Units.

    • Voice Seconds (Mobile): The length of a Voice message left on a message

    • Voice Seconds (Landline): The length of a Voice message left on a landline.

  4. At the bottom of the page are the Totals for each data column.

  5. Click Export to Excel to open a spreadsheet with a copy of the data that you can save and send to others.

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Messenger: Check the Usage Report
Messenger-Check-the-Usage-Report
28/02/2024 18:25
02/03/2024 04:20

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