Scope
Steps to reset your password.
Instructions
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On the Messenger Log-in page, click Forgotten Password?

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Enter your Username and Email > Send Password.

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You will receive the Password request email shortly, and an SMS with a copy of the password as a backup.
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On the Messenger website, click Back to login.
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Enter your Username and the new Password > Login.
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You will be asked to change your password for security purposes.

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Enter the current password > enter a new password > retype the new password > Submit.