Messenger: Run Data Quality Reports

Scope

Instructions

1. Go to Metrics > Data Quality Reports.
2. From Select Report Type, tick one the following:
   • Contacts without an email address
   • Contacts without a mobile number
   • Contacts with a malformed email address
   • Contacts with a malformed mobile number
   • Contacts where email has failed previously
   • Contacts where last SMS failed
   • Contacts who have never used Xpressions
   • Contacts Who Have stopped using Xpressions
   • Students of a certain age
     • Note: It will ask you to enter the date range for the dates of birth on the next page.
   • Students with siblings
3. Click Next Step > Send.
4. You will receive an email confirming that the data quality report has been created in Messenger.
5. To view it, go to Advanced Messaging > expand Data Quality > tick the group created by the report.

6. All the students/contacts relevant to the requested report will appear in the recipient list.