Messenger: Edit Users

Scope

Steps to edit an existing user.

Instructions

1. Go to Tools > Users > Edit User.

2. In Select Users, enter the relevant username.

3. Tick the user > Next Step.

4. Tick the User Profile with the relevant permissions for this staff member > Next Step.

   • Note: Read our guide for further information: Messenger: User Roles and Profiles.

5. Tick the Partner Add-Ons that your school uses if applicable > Send.

6. Tick the Disabled Routes for the message types that you do not want the staff member to use > Next Step.

   • Note: The options you have ticked will not be available to this user when they try to send a message.

7. Confirm the updated details of the user on the preview page > Send.