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Messenger: Creating SMS

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Instructions to create an SMS in Advanced Messaging.
Information

Scope

Steps to compose an SMS.

Instructions

  1. Select the Broadcast, Open or Closed tab for the type of message you want to send. Read our guide for further information: Messenger: Broadcast, Open, and Closed SMS.

    • Broadcast: Recipients will not be able to reply to this message.

    • Open: Recipients will be able to reply to this message.

    • Closed: Recipients will reply with an answer from the options you provided in your message.

  1. Choose a message template from the selected tab’s Message Library or compose the message yourself in the text editor.

  1. Apply Tokens by right-clicking in the text editor to open a drop-down menu and selecting the one you want to insert. Read our guide for further information: Messenger: Tokens (Merge Fields).

  1. The Header is the opening line of the SMS, usually used for the school name. You can use the default SMS Header or change it to something else. Read our guide for further information: Messenger: Change the SMS Header.

  1. Use Spell Check to automatically find any spelling mistakes in your message.

  1. Use the character count to keep track of how long your message is. As a single SMS unit is 160 characters long, sending longer messages uses additional SMS units which increases the cost.

  1. Continue to Step 11 in Messenger: Send Advanced Messages.

Properties
Messenger: Creating SMS
Messenger-Creating-SMS
28/02/2024 18:25
02/03/2024 04:20

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