Messenger: Creating Xpressions

Scope

Steps to compose an Xpression.

Instructions

1. In SMS/Notification, enter the message that will appear as a push notification on the recipient’s phone. You cannot send an Xpression without filling in this tab.

   • Note: This will not send an SMS unless you have ticked SMS to Mobile for Send via on the previous page.

2. Go to Xpressions.

3. To add an attachment, click Choose File > select the file > Open.

   • Note: If you are also sending an email that already has attachments, tick Use attachments from email to include a copy of those attachments instead.

• • Note: The collective file size limit is 2MB, but you can contact the support team to have this increased to the maximum limit of 10MB.

4. Any attachments you add will show directly beneath this.

• • Note: The digits at the start of the filename are added automatically as a unique identifier.

5. Tick Xpression same as SMS/Email to automatically use a copy of the message from one of those tabs or untick it to enter a new message in the text editor.

6. Use the tools available in the Basic Editor to format your email e.g., insert hyperlinks, insert images, add bullet lists, change font type etc. Read our guide for further information: Messenger: Basic and Advanced Editor.

7. You can switch from the standard Design view to the HTML view if you would prefer creating the Xpression using HTML code.

8. Continue to Step 11 in Messenger: Send Advanced Messages.