Scope
Steps to edit and delete contacts from the Manage Contacts section.
Instructions – Edit Contacts
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Go to Tools > Contacts > Manage Contacts.
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The Manage Contacts show a list of all the contacts in your Messenger account.
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Double-click on the contact to open Contact Details > Edit.
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In Add Edit Contact, update the following fields as required:
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In Forename, enter the contact’s first name.
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In Surname, enter the contact’s last name.
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In Mobile Telephone, enter the contact’s mobile number used for sending messages via SMS to Mobile and Voice to Mobile.
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In Home Telephone, enter the contact’s landline number used for sending messages via Voice to Home.
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In Work Telephone, enter the contact’s work number used for sending messages via Voice to Work.
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In Home Email, enter the contact’s personal email address used for sending messages via Email.
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In Work Email, enter the contact’s work email address used for sending messages via Email.
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In Home Address, enter the contact’s address information. This can be included in messages using the $homeaddress$ token. Read our guide for further information: Messenger: Messenger: Tokens (Merge Fields).
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Tick or untick Do not translate messages if applicable. Read our guide for further information: Messenger: Translate Messages.
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If required, use Add New Telephone/Add New Email/Add New Address to include additional fields to fill in.
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Click Submit.
Instructions – Delete Contacts
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Go to Tools > Contacts > Manage Contacts.
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The Manage Contacts show a list of all the contacts in your Messenger account.
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Find the contact(s) and tick the checkbox(s).
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Click Delete Selected.
